It’s completely safe. More Safer than jewellers from which you buy. Remember we are buying it back from you at market rates without any deduction and can't claim later on its sub-standard since you have never taken the delivery.
Yes, it is very safe to buy Gold/Silver from Gold Zap. The best part of buying the gold online @ Gold ZAP is all your gold purchased is 100% insured.
You can sell any quantity of Gold/Silver on Gold Zap on the prevailing buying price. However, you are allowed to sell only the Gold/Silver that you have bought from Gold Zap.
Gold Zap through its mobile app and website sells 24 carat 999 Gold and 24 carat 999 Silver.
Gold / Silver can be bought, sold or withdrawn online 24 hours a day, 7 days a week, and 365 days a year.
The Gold Zap app reflects the price for Gold/Silver (i.e. Buy/Sell), and there is always a small spread between the buy and sell prices on it. The spread changes on the basis of various factors including price volatility, supply, external market conditions and etc.
The Buy & Sell prices are quoted on the basis of wholesale prices in the spot market. We share the benefit of wholesale market prices with our customers, making us more competitive as compared to others.
You can request to terminate your account by contacting the customer support desk. We will terminate the account, on the request received from you. But, before termination of account you shall do the following:
If you hold any quantity of Gold/Silver in your Gold ZAP account, the quantity should be sold back at market prices. If there is any balance advance with us the same shall be withdrawn by you by submitting a withdrawal request.
The physical Gold/Silver purchased is stored in a highly secured State of art "Safe vault" with full insurance cover, so you can be rest assured about the safety of your asset. You can also build a habit of regularly saving in Gold with as low as Rs. 1.00/-
Insurance is done with a leading insurance company which insures the physical gold/silver stored in vaults and the gold, silver and jewelry at the time of delivery in transit.
Once you are successfully registered, you need to click on the SIP link, fill in a simple form specifying your choices and submit. Your application to SIP will be completed and you will get a confirmation sms. You have the option of using ECS (Direct Debit) wherein this amount shall be debited in your bank account on a regular basis.
The SIP investment can be started with a minimum amount of Rs. 1,000/-month. There is no limit on the maximum amount for SIP investment and you can invest in multiples of Rs. 1,000.
The customer has the option to select SIP Investment Tenure ranging from 1 year to 10 years.
No, the tenure of SIP plan cannot be extended once the SIP plan is successfully created. However, you can avail a fresh SIP plan at the completion of the existing SIP in just one click.
You can create as many SIPs (with different options) as you want from on single Gold Zap account.
YES, the SIP accumulated quantity can be sold anytime during SIP tenure. The customer can sell the gold and silver accumulated under the SIP completely at the market price of ‘Gold Zap’ on that day.
No, the member doesn’t have to pay any charges for exit the SIP plan.
Yes, you can gift the Gold/silver in your account balance by clicking on Gift and transfer by entering the beneficiary mobile number. The gift transferred will be sent by sms. The same will be credited in the beneficiary account once the Gold Zap app is downloaded.
If beneficiary does not claim the gift within 15 days. The same will be credited back to the issuer account.
All our prices quoted on the app are exclusive of GST and other applicable taxes.
You can request delivery of the Gold/Silver bought on Gold Zap in the form of coins and bars and they shall be delivered at your doorstep. The customer can request the delivery by selecting from a wide range of coins and bars and paying a nominal delivery fee.
Once the delivery request has been placed by you and accepted by Gold Zap, you will receive a link in email/Sms which will help you keep a tab on the status of your order. You can also check the status of your order in the Request Delivery tab on the dashboard.